Terms of service
OVERVIEW
Welcome to RobFrank.com. Throughout the site, the terms “we”, “us” and “our” refer to RobFrank.com. RobFrank.com operates this website, store, and all related information, content, features, tools, products, and services to provide you with a premium shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to provide our products and Services to you.
By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced herein, including our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site under your supervision.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our site. You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
We reserve the right to refuse service, terminate accounts, remove content, or cancel orders at our sole discretion.
SECTION 2 - PRODUCTS
We strive to display our products and colors as accurately as possible. However, we cannot guarantee your device’s display will accurately reflect product colors, textures, or details.
All product descriptions, pricing, availability, and specifications are subject to change without notice at any time.
We reserve the right to:
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Limit quantities of products sold
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Discontinue products at any time
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Refuse orders placed by resellers, distributors, or dealers
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase products from RobFrank.com.
We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, unauthorized transactions, pricing errors, or product availability issues.
Once an order has been placed, we may not be able to modify or cancel it.
Your purchases are also subject to our Returns & Store Credit Policy.
SECTION 4 - PRICING & BILLING
All prices displayed on our website are listed in U.S. Dollars (USD).
Prices, promotions, and discounts are subject to change without notice. Applicable taxes and shipping fees will be calculated at checkout unless otherwise stated.
You agree to provide valid payment information and authorize us to charge your selected payment method for all purchases made through our Services.
Fraudulent transactions or chargeback abuse may result in order cancellation and account restriction.
SECTION 5 - SHIPPING & DELIVERY
Shipping and delivery times are estimates only and are not guaranteed.
RobFrank.com is not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Customs processing
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Lost or stolen packages
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Incorrect shipping information provided by the customer
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Events beyond our control
Once an order is transferred to the carrier, risk of loss and title pass to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including but not limited to logos, graphics, branding, product designs, videos, images, text, slogans, and digital content, are the exclusive property of RobFrank.com and are protected by intellectual property laws.
You may not reproduce, distribute, modify, copy, sell, or exploit any content from our Services without prior written permission.
The names “Rob Frank,” “iBELIEVE,” associated logos, slogans, and branding elements are protected trademarks and may not be used without authorization.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not monitor or control.
Your use of any optional third-party tools is entirely at your own risk and subject to the third party’s terms and policies.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
We are not responsible for the content, accuracy, policies, or practices of any third-party websites and assume no liability for your use of them.
SECTION 9 - SHOPIFY SERVICES
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and Services.
Any purchases made through our store are transactions directly between you and RobFrank.com, not Shopify.
SECTION 10 - PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy.
By using our Services, you consent to the collection and use of your information in accordance with our Privacy Policy and applicable laws.
SECTION 11 - FEEDBACK & USER CONTENT
If you submit feedback, reviews, suggestions, social media tags, photos, or other content to us, you grant RobFrank.com a worldwide, royalty-free, perpetual license to use, reproduce, publish, and distribute such content for marketing and business purposes.
You represent that your content:
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Does not violate any laws
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Does not infringe on third-party rights
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Is not defamatory, obscene, or fraudulent
We reserve the right to remove any content at our discretion.
SECTION 12 - ERRORS & OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct errors and cancel orders if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use our Services:
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For unlawful purposes
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To violate intellectual property rights
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To distribute malware or malicious code
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To scrape, automate, or exploit the site using bots or AI tools
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To harass, abuse, threaten, or discriminate against others
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To interfere with the security or operation of the website
Violation of these Terms may result in termination of access to our Services.
SECTION 14 - DISCLAIMER OF WARRANTIES
All Services and products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.
We do not guarantee that:
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The Services will be uninterrupted or error-free
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Product descriptions will always be accurate
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Products will meet every individual expectation